The Rules of the House

Shipping

Effective 16 August 2026

1. What ships and what does not

Printed books ship. Digital editions — audiobooks, Read-Along and Listen-Along Storybooks, the Swing Away song — arrive in your locker room as soon as your order goes through, usually within a few minutes, anywhere in the world, with nothing to ship and no shipping to pay. If something has not appeared within an hour, write to us and we will sort it out.

2. Where we ship printed books

We ship printed books within the United States, including Alaska, Hawaii and APO/FPO addresses. We do not ship printed books internationally yet. If you are outside the US, the digital editions are available to you today.

3. What shipping costs

OrderShipping
US orders over $30Free
US orders under $30$9.95 flat, shipping and handling
Anything digitalNothing. There is nothing to ship

The threshold is worked out on the value of the order before tax and after any discount.

4. When it leaves us

Softcover: within two business days of your order, as long as it is in stock. If it is not, we will tell you and give you a date.

First Edition hardcover: on or before 15 September 2026. It is a pre-order until then and you may cancel any time before it ships.

Hardcover titles after the First Edition: normally within two business days, but a print run can slip. Allow up to six weeks in that case; we will always tell you as soon as we know.

Digital: usually within a few minutes, at any hour, including weekends and holidays.

Business days are Monday to Friday, not counting US public holidays. Orders placed at the weekend are processed on the next business day.

5. Getting there

Once it leaves us, delivery normally takes three to seven business days depending on where you are. We will email you tracking as soon as there is a number to give you. Delivery estimates are estimates: carriers have weather, holidays and bad days like everyone else.

6. Please check your address

We ship to the address you give us at checkout, so please check it before you pay.

If it is wrong and the parcel has not gone yet, tell us and we will fix it for nothing. Once it has shipped we cannot redirect it, we cannot recover it, and we cannot refund a parcel that was delivered to the address we were given. If it comes back to us as undeliverable we will refund it less the original shipping cost, or send it out again once you have given us a corrected address and paid the postage.

7. Late, lost or damaged

If tracking has not moved for seven business days, write to us. We will open a claim with the carrier and send you another copy in the meantime. If a book arrives damaged, see Part 2 §2 — a photograph is enough and the replacement is free.

8. Talk to us

clubhouse@fairwayfriendsadventures.com · +1 603-937-0842.

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SwanKeeper Publishing LLC · 61 Liscomb Circle, Gilford, NH 03249 · clubhouse@fairwayfriendsadventures.com